1. Collection of Personal Information

The Company will collect personal information properly from users of our services (hereinafter referred to as "users") and other individuals in the course of providing our services and other business activities. When collecting personal information, we will clearly state the purpose of use and will not obtain personal information through false or other improper means.

2. Use of Personal Information

The personal information of users will be used only to the extent necessary to achieve the purposes specified below, and will not be used for any other purposes. If the Company intends to use personal information for purposes not specified below, it will do so only after obtaining prior consent from the individual concerned.

• 1.To provide our services
• 2.To verify the identity or use authentication services for identity verification
• 3. To handle payments to customers or billing for service fees
• 4. To respond to opinions, requests, and inquiries
• 5. To conduct surveys, campaigns, and events related to our services
• 6. To carry out advertising by the Company or third parties commissioned by the Company
• 7. To conduct marketing research and analysis, including usage of our services and implemented measures
• 8. To investigate and analyze for the purpose of improving the quality and enhancement of our services
• 9. To investigate and analyze for planning new services and features
• 10. To contact users as needed for maintenance of our services and important notices
• 11. To investigate and respond to system failures, malfunctions, or accidents involving our services or network

3. Security Management of Personal Information

The Company will strive to keep personal information accurate and up-to-date, and will also make reasonable and appropriate efforts to implement security measures to protect it.

4. Handling of Personal Information

The Company may outsource all or part of the handling of personal information to third parties within the scope necessary to achieve the purposes of use. In such cases, the Company will thoroughly evaluate the suitability of the third parties, establish confidentiality obligations in the contract, and provide necessary and appropriate supervision of the third parties. Additionally, the Company may engage in joint use of all or part of personal information in accordance with the provisions of the Personal Information Protection Law.

5. Provision of Personal Information to Third Parties

The Company will not provide personal information to third parties without obtaining prior consent from the individual, except in the following cases.

• 1.When it is necessary to protect someone's life, body, or property, and it is difficult to obtain the individual's consent.
• 2.When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the individual's consent.
• 3. When it is necessary to cooperate with national agencies, local public bodies, or their entrusted parties in performing duties prescribed by law, and obtaining the individual's consent might hinder the execution of those duties.
• 4. When it is necessary to entrust all or part of the handling of personal information to achieve the purposes of use, in order to smoothly carry out business operations.
• 5. When personal information is provided in connection with the succession of business due to mergers or other reasons
• 6. When personal information is jointly used with a specific party, and the following are communicated to the individual in advance, or made easily accessible to them: the fact of such joint use, the items of personal information to be jointly used, the scope of parties involved in the joint use, the purpose of use by those parties, and the name or designation of the person responsible for managing the personal information.
• 7. Other cases permitted by law.

6. Regarding Disclosure, Correction, and Other Matters of Personal Information

If a request for disclosure of personal information is made by the individual concerned, we will promptly provide the disclosure. However, if disclosing the information falls under any of the following cases, we may choose not to disclose all or part of it. In such cases, we will notify the individual of our decision without delay.

• 1.If there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party.
• 2.If there is a risk of significantly hindering the proper execution of our business operations.
• 3. If it would result in a violation of other laws. If there are errors in the content of personal information and the individual requests correction, addition, or deletion, we will investigate and promptly respond to these requests. For any inquiries or requests regarding the handling of personal information, please contact the address provided below. Please note that we cannot respond to requests if the identity of the individual cannot be confirmed.

7. Suspension and Deletion of Personal Information

If we receive a request from an individual to suspend or delete their personal information because it is being handled beyond the scope of the intended use or was obtained through unlawful means, we will promptly conduct the necessary investigation. Based on the results of this investigation, we will take appropriate actions to suspend or delete the personal information and notify the individual accordingly. However, if there are significant costs associated with suspending or deleting the personal information, or if it is otherwise difficult to do so, we will take alternative measures that are necessary to protect the individual's rights and interests.

8. Changes to the Privacy Policy

The privacy policy may be revised from time to time. When changes are made, we will announce them on our website, so please check periodically. Unless otherwise specified by the company, the revised policy will take effect from the time it is posted on our site.

9. Contact Information

For inquiries regarding the handling of personal information, please contact us at the address below.

BIG TCG Co., Ltd.,
1F Kanda NSO Building, 2-5-10 Soto-Kanda, Chiyoda-ku, Tokyo, Japan